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What Customer Success job postings ask for

AI appears in 19% of Customer Success job postings, followed by SaaS (11%) and SQL (11%) — counted across 420 live postings from company career sites.

Every term below was counted in real postings published by employers. We tally what each posting names at least once, so one keyword-stuffed listing can’t inflate a number.

Counted across 420 Customer Success postings gathered from company career sites and seen in the last 90 days. Percentages are the share of those postings naming each term. Last verified against live postings on ; re-checked every six hours.

Skills and tools, most-asked first

  1. AI19% · 80 of 420
  2. SaaS11% · 46 of 420
  3. SQL11% · 46 of 420
  4. Iot8% · 34 of 420
  5. APIs6% · 25 of 420
  6. MEDDIC6% · 25 of 420
  7. Salesforce5% · 21 of 420
  8. Command of the message5% · 21 of 420
  9. MongoDB5% · 21 of 420
  10. Python5% · 21 of 420
  11. Devsecops4% · 17 of 420
  12. Payments4% · 17 of 420
  13. CRM4% · 17 of 420
  14. Gainsight4% · 17 of 420
  15. Google suite4% · 17 of 420
  16. Git4% · 17 of 420
  17. Excel4% · 17 of 420
  18. Apple/mac os4% · 17 of 420
  19. Google sheets3% · 13 of 420
  20. Zendesk3% · 13 of 420
  21. CI/CD3% · 13 of 420
  22. Tableau3% · 13 of 420
  23. Crm systems3% · 13 of 420
  24. Rest apis2% · 8 of 420
  25. Datadog2% · 8 of 420

Questions about this data

What skills do most Customer Success job postings ask for?

Across 420 Customer Success postings from the last 90 days, the most frequently named are AI (19%), SaaS (11%), SQL (11%). Each percentage is the share of those postings naming the term at least once.

How common is Python in Customer Success postings?

Python appears in 5% of the 420 Customer Success postings counted — roughly 21 of them. That places it mid-pack rather than near-universal, which is worth knowing before you rewrite a résumé around it.

Where does this Customer Success data come from?

Public job postings published by employers on their own career sites, collected through the official Greenhouse, Lever and Ashby job-board APIs. It is a count of 420 real postings seen in the last 90 days — not a survey, an estimate, or a model's guess.

Should I add these skills to my résumé?

Only the ones you genuinely have. Frequency tells you which terms to surface and phrase in the employer's own words if they are already true of you. Adding a skill you can't defend is the fastest way to fail an interview, so FreshStartr reports gaps rather than writing them in.

Other roles we track

Which of these does your résumé actually evidence?

Paste a Customer Success posting and you get a line-by-line match report: what you already prove, and what you don’t. Gaps are reported, never written in for you.

Check my résumé